Here are answers to the general questions we hear about Ozanam Manor. If you don’t find an answer, please email our help line.

What is Ozanam Manor?
Ozanam Manor is bridge housing.  Our goal is to help our residents move into permanent housing, while providing temporary shelter.

Who does Ozanam Manor Serve?
We serve homeless men and women who are 50 and older, or 18 and older with a disability, either mental and/or physical.

What Services Does Ozanam Manor Provide?
We provide shelter in small dormitories, meals, free laundry and other necessities and case managers who assist residents to work toward the goal of permanent housing.

What is the Cost? / Are there any Fees?
If you have no income, there is no cost.  If you do have an income, you pay 30% of your income (the HUD rate) as program fees.

What are the Living Arrangements? 
Our residents live in men’s or women’s dorms.  Each resident has his/her own bed area with a footlocker, a nightstand, space under the bed and shared closets to store possessions. There are six to ten residents in each dorm. Each dorm has a phone (outgoing calls), an adjoining bathroom and a TV/snack room with refrigerator and microwave. 

Can I Stay at the Shelter During the Day?
You can come and go as you please during the day. Residents schedule appointments at Ozanam Manor and in the community on weekdays.

Can I Enter or Leave the Shelter at Night?
You are required to be at the shelter for bed check, which is 10:00 PM on weeknights and 11:00 PM on Friday and Saturday nights. Except in case of emergency, you are required to wait until 5 AM to leave. Limited overnight passes are available.

What is the Eligibility Process?
A: The first step is a telephone prescreen interview.  Call 602 850-6900. If it looks like you would be a good fit for this program, then we go to the second step, which is a face-to-face interview at our location with one of our case managers.  After that, we sometimes need paperwork returned from a doctor or others. So, it can take several days or longer to make a decision. 

What if I Have Done Military Service?
A:  We have a contract with the VA Health Care for Homeless Veterans (HCHV) program. The first step is a HOMES assessment at the Community Resource and Referral Center (CRRC) at the Lodestar Day Resource Center 1125 W Jackson St, Phoenix, AZ 85007 (602) 393-9930. If Ozanam Manor is appropriate, HCHV staff will refer you. Eligibility decisions tend to be faster for veterans.

What if No Beds are Available?
You will be told that there is a waiting list or that Ozanam Manor is not taking applications at this time. Staff will provide leads to alternative shelter and advise that you call 211.